From PS5 HDMI ports to GPU board repairs, we fix what others can't. Prepaid insured shipping, ESD-safe lab environment, and a 1-year warranty included on every repair.
2,400+
Repairs Completed
12-Month
Warranty on All Repairs
98.4%
Success Rate
How It Works
Our three-step process is designed to be effortless for you and meticulous on our end.
Step 01 — Ship
We'll email you a prepaid, insured shipping label. Pack your device securely, drop it at any UPS or FedEx location, and we'll handle the rest. No out-of-pocket shipping cost.
Step 02 — Restore
Our engineers perform a full component-level diagnosis using oscilloscopes, hot-air rework stations, and precision micro-soldering tools. You receive a detailed quote before any work begins.
Step 03 — Return
Every repaired device is stress-tested for a minimum of 24 hours before packaging. We use anti-static, padded packaging and ship via insured courier with full tracking.
What We Fix
Component-level repairs performed in an ESD-safe lab by certified technicians. We work on hardware that most shops refuse.
Most Popular
PS5 · Xbox · PlayStation · Nintendo
Specialist Service
NVIDIA · AMD · All Architectures
Steam Deck · ROG Ally · Nintendo Switch
All Makes · All Models
B2B Available
Networking · Servers · Workstations
Remote Session
Software · Security · Optimization
Customer Reviews
"Sent in my PS5 with a completely dead HDMI port — no local shop would touch it. Mail My Tech had it diagnosed within 24 hours of receiving it and back in my hands in 5 days. Works perfectly. The direct communication with the technician was a huge plus."
"My 3090 started artifacting after a year. Every local repair shop said it was a paperweight. Mail My Tech diagnosed a failed VRAM module, replaced it, and it's been flawless for 8 months. The 12-month warranty gave me so much peace of mind."
"Liquid damage from a coffee spill destroyed my MacBook's logic board. Apple quoted me $1,200+ for a replacement. Mail My Tech repaired it at the component level for a fraction of the cost. All my data was preserved. Absolutely recommend."
"Cracked my Steam Deck screen and the right joystick was drifting badly. One shipment, one repair, both fixed simultaneously. Turnaround was 4 days. The prepaid label made the whole process completely painless."
"My Series X was overheating and shutting down randomly. They replaced the thermal paste and paste pads, cleaned the heatsink, and stress-tested it for 24 hours before shipping back. Zero issues since."
"Used Mail My Tech for a critical enterprise repair on a server NIC card. They understood the urgency, turned it around in 2 days, and communicated every step. Our downtime was minimal. Will use for all our hardware needs."
Common Questions
Everything you need to know before sending in your device.
We recommend wrapping your device in at least 2 inches of bubble wrap on all sides and placing it inside a sturdy cardboard box. Do not use newspaper or packing peanuts as sole protection. For consoles and laptops, use the original packaging if available. We'll include detailed packing instructions in your confirmation email, and you can contact our team anytime for advice.
Your data privacy is paramount. Our engineers only access the hardware-level components needed for the repair — we never browse personal files, accounts, or storage unnecessarily. All staff sign NDAs. For liquid damage or logic board repairs on laptops, we recommend backing up your data beforehand as a general precaution, but we take every measure to preserve your storage.
Most repairs are completed within 3–5 business days after we receive your device. Complex component-level repairs (BGA chip replacement, liquid damage recovery) may take 5–7 business days. You will receive real-time email updates at every stage: received, diagnosed, repaired, and shipped.
If our engineers determine your device cannot be repaired, or if you decline the repair quote after our diagnosis, you will not be charged for labor. We will ship your device back to you at no cost. The only exception is if you've already approved paid replacement parts — consumables already sourced cannot be refunded.
Always. We never begin any repair work without your written approval. After our free diagnosis, you will receive a detailed quote via email outlining the issue, the recommended repair, parts cost, and labor. You can approve, decline, or ask questions before we touch a single component.
Our warranty covers the specific component or repair we performed. If the same fault recurs within 12 months of the repair date due to our workmanship or a defective part we installed, we will re-repair or replace it at zero cost. The warranty does not cover new physical damage, liquid damage, or unrelated faults that develop after the repair.
Currently, our prepaid label program covers all 50 US states and US territories. International customers are welcome to ship to us using a carrier of their choice — we provide return shipping quotes for international addresses. Contact us before shipping so we can coordinate.