Find answers to common questions about our repair process, shipping, warranty, and more.
Most repairs are completed within 3-5 business days once received at our lab. Complex repairs or parts ordering may take 7-10 days.
Yes, every package is shipped with full tracking and insurance both ways for complete peace of mind. We provide prepaid return labels.
Gaming consoles (PS5, Xbox, Switch), GPUs (NVIDIA/AMD), laptops (MacBook/Windows), handhelds (Steam Deck, ROG Ally), servers, networking gear, home labs.
1-year warranty on all repairs and parts. We stand behind our work 100%. Additional warranty options available.
1. Get free quote → 2. Package in anti-static bag → 3. Double-box with padding → 4. Use our prepaid label or your carrier. Include repair ticket.
Credit card, PayPal, ACH bank transfer, Apple Pay. No charge until you approve the final quote and repair is complete.
Yes! Software optimization, virus removal, performance tuning via secure remote access. Starting at $49 per session.
No problem! We'll ship your device back free of charge with a detailed diagnostic report so you know exactly what the issue is.
Get in touch with our team for personalized support.